Utility Billing

Need electric, gas, or water service?
Go to our New Utility Customer page for all of the information

Payments & Bills
Sullivan utility customers have a number of options for paying their utility bills.  You can now pay your utility bills and other fees with a check, savings, credit card or debit card by going online, by mobile app or by calling.  Also view your utility bill or amount due online, and opt out of paper statements.  Sign up online to have an email sent to you when your statement is ready!

For questions about budget billing, bill assistance, and more check out our Utility Billing FAQ.

Pay and View your Utility Bill Online	Click the button above. The first time you will register; after that, payments are 3 easy steps. You can pay immediately, schedule a payment or set up Auto-Pay for the amount of your bill. (Auto-Pays must be set up online.) You can view your bill online, too. Please opt out of receiving paper bills to help save resources. More features: print receipts and bills, view past payments, see status of payments, stop Auto-Pay and more.
ACH Bank Debit	Want your bill automatically deducted from your bank account each month? Fill out this Contract for Bank Debits You can still sign up to view your utility bill online and receive paperless statements, and we will take care of the withdrawal for you each month!
Pay by Mobile App	Download “PSN Payments” from the App Store® or Google Play™. TIP: The app is for UTILITY PAYMENTS ONLY. If you registered online before using the app, use the online user ID and password on the app.
Pay by Phone	PHONE IN YOUR PAYMENTS: Call toll-free 1-877-885-7968 Make sure to have your bill handy to provide your customer account number. On your first call, you will register; after that, phone payments are four, quick steps.
Pay at our Office	Pay by check or credit card at 2 W Harrison Street, Sullivan, IL
Pay by Mail	Send a check to: 2 W Harrison Street, Sullivan, IL

HELP

If you have questions on the amount of your bill or need service, call us at  (217) 728-4383.

We use Payment Service Network to process our payments. PSN has been certified as maintaining the highest level of security as required by the credit card industry.


                                                                       This institution is an equal opportunity provider.